Delivery & Returns

Orders received before 2.00pm are generally dispatched next working day for stocked items and up to 14 working days for non-stocked items.

We will generally try to get products to our customers as quick as we can but delivery of an item may be prolonged through no fault of our own.

Delivery is a standard charge of £11.50. This price is set by the manufacturer.

Disclaimer

Dates quoted for delivery of the goods are approximate only and the seller shall not be liable for any delay in delivery of the goods howsoever caused. Time for delivery shall not be of the essence. The goods may be delivered by the seller in advance of the quoted delivery date upon giving reasonable notice to the buyer.

Where the goods are to be delivered in instalments, each delivery shall constitute a separate contract and failure by the seller to deliver any one or more of the instalments in accordance with these conditions or any claim by the buyer in respect of any one or more instalments shall not entitle the buyer to treat the contract as a whole as repudiated.

In the event that the seller is found to have a liability under these terms and conditions, or under statutory law, this liability shall be limited to the excess (if any) of the costs to the buyer (in the cheapest available market) of similar goods to replace those not delivered over the price of the goods.

If the buyer fails to take delivery of the goods or fails to give the seller adequate delivery instructions at the time stated for delivery then, without prejudice to any other right or remedy available to the seller, the seller may: store the goods until actual delivery and charge the buyer for the reasonable costs (including insurance) of storage: or sell the goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the buyer for the excess over the contract price or charge the buyer for any shortfall below the contract price.

Returns

We want you to be entirely satisfied with every purchase made from Harcon Services Ltd as we aim to offer you excellent quality, value and service at all times. Your order will be dispatched complete with an invoice marked paid. This is your proof of payment and guarantee.

If you wish to return an item for exchange or no longer want the item, you must contact us within 5 days of receipt of the item for a returns form that must be included with the returned item along with the original packaging.

Returning Items

Customers should arrange their own courier.

After we have established that the item is unused and undamaged (no marks, no sign of usage, labels still intact), you will be refunded less a restocking charge of 25%.

Exclusions

Bespoke, specials, altered or personalised products are excluded from this policy.

Returns address

Harcon Services Limited, 108 Manchester Road, Carrington, Manchester. M31 4BD